Job Description

Overall Function

The incumbent is expected to possess good knowledge of trade finance products, trade workflows and processes in particular handling of cross-border transactions. Some relevant working knowledge of trade business conducted in Europe. This function is in Trade Services Department (TSD) in Singapore with the focus to support Europe & Asian offices in their L/C Documents checking function.

Key Responsibilities

Perform 1st and 2nd check (if applicable) of both Import and Export L/C documents

Communicate with Europe & Asia offices on the check status of L/C documents

Provide professional advice to the branch offices on discrepancy/ies noted on the documents; fulfilling of terms and conditions in the L/C, and mitigating non-compliance documents presentation after shipment

Co-ordinate and work efficiently within the team

Ensure daily tasks are executed as per SLA and Global work instructions and escalate to Team Head/HOD upon identification of deviations or the development of unexpected risk events during the work flow.

Ensure adherence to ING\xe2\x80\x99s procedures, policy and guidelines at all times.

Propose areas of improvement in the team for the benefit of the team and branch offices

Assist in projects to improve work processes & migrations

Other responsibilities and daily tasks include the following:

Provide quality checking and timely service delivery to branch offices.

Cultivate team spirit and build up confidence in the new team in their handling of their daily documents checking.

Continuously exceeding customer expectations: the WOW effect

Qualifications and Skills

Acceptable tertiary education

CDCS certified L/C Documents checker

At least 3 \xe2\x80\x93 5 years\xe2\x80\x99 of experience in handling both Import and Export L/C Document checking

Microsoft office applications \xe2\x80\x93MS word, excel, power point, access, visio etc

Knowledge of Swift Alliance and any main accounting system

Knowledge of ICC publications \xe2\x80\x93 UCP600, ISP98, URR725, URC522, ISBP.

Knowledge of local region\xe2\x80\x99s regulatory compliance and anti-money laundering policy

Possess effective communication skill to work with the teams and branch offices

Preferably with exposure to outsource/insource operations

ING