Job Description

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In J.P. Morgan, the Wholesale KYC Operations (WKO) team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank\'s reputation and \xef\xac\x81nancial assets.

As a KYC Specialist, you will partner with the client-facing teams to ensure all client records are compliant with Anti-Money Laundering (AML) and Know Your Client (KYC) regulatory standards in a timely fashion. In addition, You will own the end-to-end operational KYC activities (such as periodic renewals) of all clients and validate to ensure that all documentation provided are of the highest quality. You will review the collection and verification of data performed to ensure all KYC records are accurate and complete prior to a final review by the client-facing team. You are expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.

Job responsibilities

• Exhibit the highest standards of customer service with clear transparent communication to the banker articulating on-boarding requirement and time commitments
• Single point of contact to appropriately route all queries for responsible cases, including issues around PEP, screening, regulatory, compliance, legal, operational risk
• Analyze AML risks associated with the client from a technical perspective, identify and escalate potential risks and operational issues as appropriate
• Understanding and implementation of KYC standards, guidelines, policies and procedures, communicating or escalating issues to management in a timely manner as appropriate
• Confidential handling and maintenance of sensitive client data and documentation
• Collection and verification of confidential client data via publicly available and internal sources. Build strong engagement with Banker and Client Service Teams and be part of KYC/AML interactions to complete cases as per the timeline
• Understand the firm\'s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Enhanced Due Diligence (EDD), Local Due Diligence (LDD) and Product Due Diligence requirements (PDD)

Required qualifications, capabilities, and skills

• Minimum Polytechnic Diploma holder
• We are a global company whose primary business language is English and hence, fluency in English (written/verbal) is required
• Strong research, analytical and comprehension skills, with ability to analyze large amounts of data and documents
• Possess strong computer skills: Microsoft Office Suite including Excel, Word and PowerPoint
• Ability to work both independently and as a team in a fast-paced production environment
• Ability to grasp/learn concepts, procedures and accept feedback, and use it to build deeper knowledge of processes and client relationships through strong partnership with the client-facing team

Preferred qualifications, capabilities, and skills

• KYC experience within the Wealth Management sector or Commercial or Investment Banking Sector is preferred. Understanding of KYC, AML and regulatory requirements (i.e. HKMA and MAS) and experience adhering to controls and compliance standards
• Detail-oriented and analytical; Able to perform gap analyses of requirements and documentation, and draft a communication for the client-facing team to send the client regarding any additional information needed to complete due diligence reviews.
• Fluency in written/spoken Mandarin is preferred as the candidate may be handling Chinese cases
• Relevant experience covering either Corporate, Banks, Trusts, Funds, NBFIs, NOAHs, Regulated Pension clients

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase