Job Description

Responsibilities 1. Perform processing of record creation and system updating in Bank's operating systems relating to Secured/Unsecured Loans 2. Process disbursement & fee payments relating to Secu Responsibilities 1. Perform processing of record creation and system updating in Bank's operating systems relating to Secured/Unsecured Loans 2. Process disbursement & fee payments relating to Secured/Unsecured Loans 3. Prepare payment instructions/advice & notification letters to customers 4. Review & update system reports on daily, weekly and monthly basis 5. Meticulous with eye for details, flexibility and ability to multi-task and take on different types of roles and activities at the same time 6. Filing of source reports & media and arrange for archival of document 7. Handle customer/lawyer's enquiry 8. Assist in audit preparation, UAT and System enhancement etc . 9. Manage ad-hoc project assigned by Team Manager/Supervisor 10. Ensure all requests are processed within specified Service Standard timely and accurately 11. To highlight any discrepancy/deviation to the Team Manager/Supervisor 12. To ensure high quality level in service delivery 13. Support the Team Manager/Supervisor to ensure smooth operation of the team/department 14. Assist Team Manager/Supervisor by providing ideas/initiatives in improving the existing workflow and identify operational risks and implement measures to address/mitigate the risk 15. Proficient in Microsoft Office especially in Microsoft Excel, Word & Powerpoint