Ops Service Manager | Up To $4k + Aws + Vb
Singapore, Singapore
Job Description
- Manage high volume of client inquiries through walk-ins, phone calls and emails.
- Prepare paperwork such as quotations, scheduling of servicing jobs and issuance of spare parts.
- Generate sales leads by inquiring on replacements for appliances that are faulty to be serviced.
- Manage client negative reviews/feedback/complaints and offer simple troubleshooting solutions to rectify faulty appliances.
- Manage and monitor spare parts inventory within warehouse/showroom.
- Work closely with technical team and warehouse team.
- Order and issue spare parts to the service team.
- Prepare and arrange for spare parts collection/distribution (i.e. self collect/courier)
- Minimum NITEC qualifications
- Minimum 2 year experience in customer service/sales support/administrative
- Prior experience in warehouse/repair/servicing/maintenance environment would be advantageous
- Possess excellent communication skills
- Familiarity with CRM systems and practices would be advantageous
- Comfortable with work location: Ubi/Kaki Bukit
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1390368
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$3000 - 4000 per month
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned