Job Description

Singapore, Singapore

Company: Singtel Group

Will you be part of the extraordinary?

NCS\'s mission is to bring people and technology together to make a real impact on communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 12,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Your role is only the beginning

At NCS, we pride ourselves on empowering our people and talent to their fullest potential. Learning together in our NCS DOJO, we have comprehensive, built-in training and industry standard qualifications that will allow you to up-skill and re-skill as we grow together.

Our Ignite Work-Study Diploma Programme in Cloud Management & Operations (Infrastructure Support) will enable you to kickstart your career and gain valuable hands-on experience while attaining a nationally recognised Diploma.

• Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.
• Perform troubleshooting for client platform related problems
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Perform service request related to client platforms.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Involve in client platform implementation/upgrade project.

Ideal candidate should possess the following:

• Nitec/Higher Nitec in an IT-related discipline
• Desktop troubleshooting skills
• Good communication and interpersonal skills
• Good spoken and written English
• Enterprise desktop support experience in Microsoft Windows OS, Microsoft Office Suite, Cloning Tools, MAC OS and Antivirus/Malware software will be an advantage
• Familiar with the use of iOS and Android devices.
• A good team player with good communication skills

NCS

Make extraordinary happen

NCS is the leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 12,000-strong team across 69 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

Explore exciting career opportunities with NCS and kick-start your journey towards success. As a fresh graduate, you will have access to our Ignite Work-Study Diploma Programme, which offers professional coaching, comprehensive training, and clear career tracks to help you achieve your full potential. Visit our website at ncs.co/opportunities and check out our LinkedIn Career site to discover how you can be part of the extraordinary today. Join our team and experience #ncslife today!

Applications are open for April 2024 intake.

We treat all applications with the utmost confidentiality. While we appreciate the interest in this role, only shortlisted candidates will be contacted given the high volume of applicants.

Singtel