Job Description

• Salary: up to $3300
• Working Location: Tampines
• Company transport provided at designated point (Boon Lay, Lakeside, Jurong East, Bukit Panjang, Choa Chu Kang, Woodlands, Serangoon)
• Working Days : Mon to Fri : 8am to 5pm
• Bonuses : 13th month & variable

Job Responsibilities:

• Focus on order processing, order fulfillment till delivery in promptly and accurately manner.
• Acknowledge customers' email on queries/feedbacks/order placement within one working day.
• Follow up with customers to ensure high level satisfaction and determining future requirement.
• Ensure that customer's complaints/feedbacks are well investigated, resolved, and escalating the complaints/ feedbacks aptly to Senior and working with Regulatory & QSHE swiftly & independently.
• Ensure the availability of certificate of analysis/compliance, applying inspection status.
• Prepare, generate and disseminate customer's reports on timely and accurately manner.
• Collecting and sustaining sales data and database of customer contacts.
• Maintain good filing and retrieval system to ensure easy access of work documents, when needed.

Requirement:

• Singaporean ONLY
• Min. Diploma with 1 year exp.
• Familiar with Excel, Word & SAP/ WMS will be an added advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notifiedChoo Tchi Seng
Registration Number: R1544906
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)How do your skills match this job? Sign in and update your profile to get insights.Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?Company profileMCi Career Services4.1xc2xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don't just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services