Job Description

The role of the Manager, Outdoor Edu-Venture Playground, is to plan and manage all aspects of the adventure playground, ensuring smooth running of operations and programmes. You will be responsible for the development, expansion, and continual improvement of our outdoor adventure programme. The programme encompasses our holiday and overnight camps, parties, excursions, and work with other organisations. Level 3 Forest School Training will be provided for candidates who do not have that certification but love being in nature and educating others about nature!

ABOUT THE JOB This list is not exhaustive and should be used as an illustration for the role being offered

• Developing standard operating procedures to run our outdoor adventure programmes, including the health and safety procedures.
• Recruitment and training, including developing a training programme to recruit and retain and onboard new staff quickly.
• Providing tenders, bids, quotes, and proposals for new revenue generating opportunities.
• Identify children and parents' needs; and maintain a high level of customer service delivery and satisfaction
• Sourcing, managing and maintaining the resources needed to deliver the programmes, to a budget.
• Ensure periodic checking of equipment, maintenance of premises and safe operations at all times
• Manage and follow-up enquiries from social media accounts, calls and walk-in customers.
• Designing our programmes to meet the needs and expectations of our customers.
• Conceive, plan and execute demand generation ideas to drive sign-ups
• Sourcing external collaborators who share our mission and add value to our programmes.
• Marketing, communicating, and administering the outdoor adventure programme
• Plan key activities such as Open Houses, workshops and other corporate events
• Ensure all risk assessments are up to date and continually managed
• Ensure effective delivery of outdoor programmes and activities
• Ensure adequate supervision of all outdoor activities
• Taking photographs and updating parents in session updates.
• Ensure that the property is well-maintained
• Provide regular review, evaluation and recommendations for the programme and curriculum.
• Maintain Forest Play’s website and social media
• Manage financial transactions and prepare budgets
  

• Preferably 3 years of managerial experience in outdoor/ adventure/ forest school setting
• Preferably have youth development, teaching or instructional experience, and an active sporting or outdoor background
• Qualification in Sport Management/ Sport Coaching/ Outdoor Adventure/ Forest School Learning is preferred
• Experience in working with children ages 4 to 14 years old
• Standard First-Aid & AED Certificate
• Ability to effectively use Microsoft Office Suite
• Strong situational and safety awareness to manage the well-being of participants
• Physical fitness and mental resilience to work extensively in an outdoor environment
• Passion for engaging with and developing children and youths
• Driving license