Job Description

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KEY RESPONSIBILITIES:

Operations Management

*Supervise and work with ground team to prepare each day activity and ensure that pre-prepped back-up supplies are always readily available.

*Implement strategies (promotions, suggestive selling) to meet or improve financial performance.

*Drive targets for Sales Revenue, Cost Management initiatives and monitors closely whether these targets are met.

*Make-sure that in-stored displayed is maintained at high quality with maximum hygiene & cleanliness.

*Enforce proper cashier and administrative systems which include daily cashiering, petty cash systems, staff working hours/payroll processing, ordering, filing of invoices, delivery notes and daily taking.

*Enforce outlet audit by doing project shift checklist.

*Deal with customers\xe2\x80\x99 complaints.

*Any other tasks as and when assigned by area manager.

*Required to prepare meals such as toast making and hot foods based on the company\'s SOPs.

*Preparation of hot and cold beverages from scratch and premix.

Grow Sales Revenue & Business Layers

*Commit to driving top-line revenue to meet budgeted sales.

*Understand trading areas and customer profile & reactions to grow revenue.

*Maximise cost-efficiencies and optimising profits in P&L Line items (especially related to Food & Paper Costs, Labour, Repair & Maintenance Costs).

*Day-to-day kitchen equipment cleaning & maintenance.

*Maintain high standard of hygiene and cleanliness on both personal and operational level.

*Ensure the staff always follow workplace safety regulations. Compliance to the hygiene, health and food safety standards as expected and directed by the Company.

*Responsible for the Area\xe2\x80\x99s service staff and implement service standards and workflow procedures.

*Nurture Outlet-in-charged / 2IC to groom Service Leaders

Qualifications:

*Tech Savvy, hands-on with good problem-solving skills relating to food court operations and customer issues

*Ability to foster positive working relationships.

*Perform a rotating shift of 8 hours including night shift.

Other Information:

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About Us:

\xe6\x97\xba\xe8\xa7\x92 (Wang Caf\xc3\xa9, also translates to Prosperity Corner) was founded in 1953 along Bugis Street serving local-styled breakfast favourites \xe2\x80\x93 Kopi, Kaya Toast and Soft-Boiled Eggs. Over the years, our passion for traditional flavours and belief in warm service has won over our following of customers.

Kopitiam Investment