Job Description

This role is based in the polyclinic and you will be part of the multi-disciplinary team involved in the care of patients with chronic conditions, specifically diabetes. You will play a critical role in patients\' care journey and this includes engaging patients in the self-management of their chronic conditions and being their supporter/motivator. You will also be expected to take on some administrative functions to support the implementation team.Your main duties will include the following:

• Collaborate and cooperate with physicians, nurses and other health care providers in the delivery of patient care and services.
• Preparation of medical reports/letters to be mailed to patients.
• Collection of patient data and maintenance of patient records/databases.
• Perform consent-taking, and administration of surveys/questionnaires.
• Perform accurate documentation in the delivery of patient care.
• Track, recall and reschedule patients who have defaulted their appointments
• Make appropriate referrals to care managers and community partners for interventions according to patients\' needs.
• Engage/communicate with patients on community programmes.
• Provide continuous and relevant updates, and/or submission of reports to reporting officer.
• Precept newly joined coordinators in the delivery of patient care where needed.
• Scheduling, planning of meetings and notes-taking.
• Handle logistics for meetings.
• Comply with guidelines and safe practices according to organizational Work Instructions and Policies.
• Take on additional responsibilities or tasks as assigned by the Reporting Officer.

• NITEC and Diploma, preferably with some working experience in healthcare/community services.
• Proficient in Microsoft Office Applications.
• Savvy with medical systems.
• A good communicator who also possesses tact and excellent interpersonal skills.
• Detail-oriented.
• Able to work independently and as a team.
• Proactive and self-motivated.

National University Health System