Job Description

About the Role

Serve as the key point of contact for customers across our full range of products and services Manage customer enquiries and outreach through phone and digital communication channels Provide accurate, consistent, and timely information to customers Follow up with customers to ensure their needs are met and feedback is addressed professionally Stay organized and adaptable in a fast-paced environment Uphold high standards of service delivery and customer satisfaction Support administrative and coordination tasks as assigned

About You

Minimum O / A Levels or equivalent Experience in a

customer engagement or call centre environment

is an advantage Strong communication and interpersonal skills Able to handle multiple priorities efficiently in a dynamic setting * Customer-focused, proactive, and professional in all interactions