Job Description

Work description related to logistics:

Provide and/or ensure the availability of JCB equipment logistics and commercial documents. Process customer orders, arrange shipment and prepare full set of shipping documents per Letter of Credit and Sales Contract requirements. Generate shipping documents from SAP system to dealers and ensure its accuracy. Work closely with sales to ensure Contract / PO accuracy before entry into system. Co-ordinate with factories, product company (division) & 3rd party logistics provider for shipment arrangement and documentation. Liaise with various factories to ensure timely delivery of stock and shipments' details. Provide excellent services and response to all customers' logistics inquiries and requirements to achieve a high level of customer satisfaction. Handle dealers' feedbacks on shipment and delivery (ad-hoc). Ad-hoc projects / Assignments.

Skill requirements:

Minimum 3 - 5 years relevant experience; related experience to heavy machinery/construction equipment will be an advantage. Well versed in logistics/shipping processes: Bill of ladings, airway bills, invoicing processes, packing list etc. A plus point for knowledge on Letter of Credit negotiation and import/export documents; Asia free trade agreements (form E, AI, etc). Mature, steady, and able to work independently with a hands-on approach. Good communication and interpersonal skills. Experience with order & inventory management and Microsoft application particularly excel Good spoken and written English communication skills * SAP system knowledge is a must