Job Description

Company Description-As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, youxe2x80x99ll create moments that matter.While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.QualificationsCustomer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectationsProactive; you use your initiative to provide customers with a memorable shopping experienceCurious; you seek opportunities to improve everyday processes and routines and take proactive action where neededYou listen to and show interest in othersxe2x80x99 ideas and opinionsYouxe2x80x99re honest and genuine in your approachYou are interested in fashion and trendsYou are communicative, positive and open-mindedYouxe2x80x99re willing to learn and adaptYouxe2x80x99re collaborative, inclusive and supportive of othersAdditional InformationThis is a part-time position of 12 - 30 hours a week inclusive of weekends. Apply by sending in your CV in English as soon as possible.Benefits:We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program xe2x80x93 HIP. You can read more about our H&M Incentive Program .In addition to this, store based colleagues also receive:uniform allowance * endless development opportunitiesInclusion & DiversityAt H&M Group, wexe2x80x99re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.& Other Stories& Other Stories offers fashion-loving women a wide range of shoes, bags, accessories, beauty and ready-to-wear xe2x80x93 all equally important for the whole look. We inspire women to create their own personal style and expression. Our ateliers design diverse collections with great attention to detail and quality, always with modern femininity in mind. Learn more about & Other Stories .

& Other Stories