Job Description

What you'll be responsible for

As a Partner Enablement Specialist, you will support Circle's onboarding and due diligence efforts for partners across the Asia Pacific region (APAC). In this role, you'll be a key contributor to the partner journey, ensuring timely activation of Circle's products and services. You'll collaborate with cross-functional teams to follow and refine processes, address inquiries related to onboarding & DDQs, and help build tools & resources that accelerate partner success.

What you'll work on

Support the end-to-end onboarding process for new partners in APAC. Serve as a key point of contact for Partner Enablement in APAC. Collaborate with internal teams (Compliance, Business, Product) to execute onboarding workflows and requirements. Respond to due diligence questionnaires (DDQs) and onboarding inquiries from partners, ensuring timely and accurate submissions. Contribute to the development and maintenance of onboarding materials & resources that enhance the partner onboarding experience. Contribute to the improvement of tools, templates, and processes that enhance operational efficiency. Track partner activation metrics and provide insights for increased efficiency and engagement.

What you'll bring to Circle

Core Requirements


2+ years of experience in partner enablement, onboarding, or customer experience roles. Proven ability to work effectively on cross-functional projects with guidance from team members. Exceptional communication and relationship-building skills with external partners and internal teams. Experience supporting partners in fintech, financial services, or regulated environments. Strong organizational skills and attention to detail, with a focus on following and contributing to process improvement. Experience/familiarity with Slack, Apple MacOS and GSuite.
Preferred Requirements


Experience working with CRM and workflow platforms (e.g., Salesforce). Familiarity with responding to partner due diligence and compliance documentation. Bachelor's degree in Business, Finance, Communications, or a related field. Familiarity with the APAC regulatory and compliance landscape related to financial partnerships. Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts. * Fluency in English & Mandarin is preferred due to working with partners in the APAC region