Patient Care Assistant
Manila, Philippines
Job Description
- Handles all incoming telephone calls from patients, makes appointments, and answers general questions and inquiries
- Assist customers with requests for information, complaints, making appointments, and resolving issues
- Encoding
- HMO approval
- A bachelor's degree in any field
- Excellent communication skills
- Knowledgeable in Microsoft and Google applications
- Keen attention to detail, especially involving checking forms and documents for proper information
- Must be able to multi-task and manage various contact platforms (telephone, mobile, social media)
- Excellent customer service skills
- Active listening and comprehension skills
- Ability to build positive relationships with customers
- Strong decision making skills and problem solver
- Company events
- Employee discount
- Paid training
- Promotion to permanent employee
- 8 hour shift
- 13th month salary
- Overtime pay
To keep our employees as safe as possible, we've installed clear plastic barriers, air purifier and provided PPE for technical staffs, face masks (N95 & Surgical), gloves and alcohol. Common surfaces are sanitized regularly.Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1101272
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManila, Philippines
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EducationNot mentioned