Job Description

:

Attractive and competitive salary package based on skills and experience Accessible Working Location Dynamic Working Environment
As a Patient Service Associate, you will be responsible for the following duties:


Handle and escalate patient feedback to the appropriate supervisor promptly. Perform accurate patient registration and screening, ensuring confidentiality and data integrity. Ensure timely billing and same-day collection of payments. Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas. Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start. Support appointment coordination for both new and follow-up visits. Assist clinicians and therapists to facilitate smooth and efficient consultations. Monitor patient wait times and keep them informed proactively.
Requirements:


Minimum GCE 'N' Level with relevant experience. Proficient in MS Office and basic IT tools. Strong team player Able to multitask Service-oriented mindset






EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)





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