Job Description

Description

As a Patient Service Associate , you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers/patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic\'s operational and procedural area readiness based on desired service standards.

• Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider\'s information for billing.

• Perform cashiering duties, attend to and manage patients\' enquiries

• Attend to any requests, emails and phone enquiries.

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least \xe2\x80\x9cO\xe2\x80\x9d Levels/Diploma.

• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.

• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.

• Able to multitask and work in a fast-paced environment.

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.

Interested candidates please send a copy of your resume to

Lynn Ho R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

#HHO

Industry

Education & Training
Healthcare / Pharmaceutical / Life Science / Medical Device
HR & Consulting
Others
Public Sector / Government & Statutory Boards

Specialization

Administrative Support / Secretarial
Customer Service
Healthcare - Nurse / Allied Healthcare

Location

Central, North, East, West

Employment Type

Part-time
Contract / Temp
Permanent

Salary

S$1,501 - S$2,600 / mth
S$2,601 - S$4,000 / mth

If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying.
CEI Registration No.: R23114223
Email: lynnho@recruitexpress.com.sg

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express