Patient Service Associate
Singapore, Singapore
Job Description
Responsibilities
- Register patients via phone and upfront enquiries
- Collect payment/ deposits and provide Financial Counselling for admissions
- Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department\'s (EMD) patients
- Obtain Specialist Outpatient Clinic (SOC) appointments for Emergency Medicine Department\'s(EMD) patients
- Sort documents in preparation for dispatch to Medical Records Office (MRO)
- Extend excellent customer service to patients and their relatives
- Replenish inventory when stock is low
- Minimum GCE N Levels with 1 year of working experience in customer service
- Excellent interpersonal and communication skills, able to work with all levels of staff
- Strong passion to serve the patients
- Willing to work morning, afternoon and overnight shifts, including weekends and public holidays
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Job Detail
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Job IdJD1377109
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned