Patient Service Associate
Singapore, Singapore
Job Description
Roles & Responsibilities:
- Oversees the smooth and efficient running of the counter services
- Attends to patients' enquiries, provide directions and assists with clarifications.
- Assists in checking in and billing of patients accurately
- Assists with doctors' requests relating to patients' management
- Ensures that all patients' documents are scanned in and filed away securely
- Provides financial counselling to selected patients
- Ensure stocks at cashier counter and stationeries are well stocked
- Monitor clinic queue, consultation waiting time and intervene with service recovery
- Assists in clinic surveys with PR department
- Minimum qualification of GCE O'level
- 1 year of frontline customers' service experience
- Advantage to have cashiering experience
Skills Required
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Job Detail
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Job IdJD1674432
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned