Patient Service Officer | East Areas

Singapore, Singapore

Job Description




Category:Professionals
Location:Singapore

Function:Ancillary and Support
Date Posted:Jul 6, 2022

Eager to be a part of a Singaporean brand, which today, is the largest home-grown private healthcare provider? Raffles Medical Group (RMG) started in 1976 as a two clinic operation but today, serves over 2 million patients annually in five countries, 14 cities. RMG is a leading integrated regional healthcare provider, listed on the Singapore Stock Exchange (SGX:BSL). At RMG, you’ll be part of a team who is focused on delivering high quality healthcare experiences to our broad spectrum of clients. We strive for an environment where we inspire one another, encourage you to achieve your best, and importantly, share success together. We create opportunities to develop your skills and chart your career with us. Your key responsibilities will include:


  • Attend to patient enquiries over the counter to provide information on clinic services

  • Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines

  • Liaise with medical teams and patients in making appointments across different medical specialities/clinics within the Group

  • Assist doctors and nurses in basic clinical tasks when required

  • Collate laboratory and radiology results for doctor's review and follow up
  • Perform daily billings and accurate transactions, including closing of accounts
Job requirements

  • Minimum ‘O’ Level/ NITEC/ Diploma in any discipline with at least 1 – 2 years of working experience in clinic settings preferred

  • Meticulous and organised, able to multi-task and work in teams

  • Good customer service and frontline skills with a pleasant personality

  • Able to work in a dynamic and fast paced environment

  • Computer literate, ability to use MS Word, MS Excel and manage patient registration
  • Must be able to commit to shift work including working weekends and Public Holidays on a rostered shift
Available East Areas Work Locations:

  • Tampines

  • Changi Simei

We regret that only shortlisted candidates will be notified.

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Job Detail

  • Job Id
    JD1058162
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned