Job Description

:

• Oversee end-to-end payroll process to achieve operational service delivery
• Ensure accuracy prior to processing of payroll
• Conducting quality assurance within each payroll cycle
• Collaborate with stakeholders to create interfaces and ensure accurate data flow
• Review tax reports and returns, address discrepancies and process necessary amendments
• Manage payroll audit with auditors and ensure proper handling of confidential client\'s data and accurate payroll tax return
• Handle client queries are handled promptly
• Be subject matter expert for relevant enquiries from internal stakeholders and external clients
• Act as first level of escalation for clients\' feedback and provide high-level customer satisfaction
• Analyse the clients\' industry and needs in facilitating the payroll services.
• Identify areas of process improvements
• Keep abreast of industry trends, updates in statutory requirements and ensure compliance to legislative changes

Requirements:

• Bachelor\'s degree in Human Resources/ Information Systems
• Minimum 2 years experience in Payroll/ HRIS/ HR Generalist role
• Experience in payroll softwares will be advantageous
• Passion for learning Information System Solutions
• Disciplined and tech savvy individual who works systematically, attentive to details even in a dynamic and fast-paced environment
• Having an analytical mindset, process driven and provide solutions to operations requirements
• Customer centric focus and have confident in dealing with all level of clients

Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835

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