Job Description

Job Summary

We are seeking a well-organised and resourceful Personal Assistant to provide full administrative and operational support to the anagement team in a dynamic travel agency environment. The role involves handling daily coordination, communication, scheduling, and travel-related arrangements to ensure smooth business operations.

Key Responsibilities:

Administrative & Executive Support

Manage the Director's calendar, arrange meetings, and coordinate appointments. Handle confidential correspondence, phone calls, and emails on behalf of management. Prepare reports, meeting notes, presentations, and other documentation. Maintain proper filing systems and ensure all records are up to date.

Travel & Operations Support

Arrange flight, hotel, and transport bookings for business trips or inspection tours. Assist with visa applications, travel itineraries, and expense claims. Liaise with internal departments (Sales, Operations, HR, Accounts) to support daily administrative needs. Coordinate logistics for travel fairs, training sessions, and company events.

Client & Partner Coordination

Communicate with clients, partners, and suppliers in a professional and timely manner. Support management in preparing proposals, quotations, and presentations when needed. Follow up on pending matters and ensure deadlines are met.

General Support

Handle personal errands and ad-hoc tasks assigned by management. Maintain confidentiality and professionalism in all dealings.

Requirements:

Diploma in Business Administration, Tourism, or related field. Minimum 2 years of experience as a Personal Assistant, Executive Assistant, or Admin Executive (preferably in the travel or service industry). Excellent command of written and spoken English, as all documents are prepared in English and communication with English-speaking clients and partners is required. Proficiency in Mandarin will be an advantage for liaising with Chinese-speaking clients and partners. Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and scheduling tools. Strong interpersonal, organisational, and multitasking skills. Able to work independently, handle confidential information, and manage time effectively.

Additional Information:

Working Hours: 5 days per week Location: Central * During major travel fairs or events (e.g. NATAS, SQ, Private Sales), you will be required to work on weekends. Off-in-lieu (OIL) will be credited accordingly.