Job Description

About the Role
We are looking for a reliable and composed Personal Assistant to support a Doctor in a family clinic setting. This role is ideal for someone who is organised, calm under pressure, and comfortable handling both administrative tasks and patient communications in a professional and empathetic manner.
You will play a key role in ensuring smooth daily operations of the clinic while providing trusted support to the Doctor in both clinical-adjacent and administrative matters.
Key Responsibilities
Administrative & Personal Support

• Provide day-to-day personal and administrative support to the Doctor
• Manage schedules, appointments, reminders, and follow-ups
• Coordinate clinic-related tasks and liaise with internal and external parties
• Handle documentation, basic reporting, and record-keeping

Patient & Client Communication

• Respond to patient and client enquiries via WhatsApp, email, or phone
• Ensure clear, professional, and timely communication
• Assist with appointment coordination and basic customer service support

Clinic Operations Support

• Support daily clinic operations to ensure smooth workflow
• Assist with ad-hoc tasks related to clinic administration
• Maintain confidentiality and professionalism at all times

Social Media & Digital Support (Bonus)

• Assist with simple social media tasks (e.g. posting, replies, basic content coordination)
• Support online presence and patient engagement where required

Requirements

• Strong command of English, both written and spoken, with clear and professional communication skills
• Comfortable interacting with patients and clients in a polite, empathetic, and professional manner
• Trustworthy, discreet, and detail-oriented, with a high level of professionalism and confidentiality
• Experience in a clinic or family clinic environment (administrative or customer service roles) is an advantage
• Prior exposure to patient or client-facing communication roles is preferred
• Interest in or basic experience with social media management is a bonus

Why Join Us

• Stable role in a family-oriented clinic environment
• Clear working hours with partial flexibility (WFH on certain days)
• Opportunity to work closely with a Doctor and gain hands-on exposure to clinic operations
• Supportive and respectful working culture

Salary: SGD 1,800 - 2,400
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG's PDPA and e2i's PDPA.
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