Job Description

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI and Founders Fund - renowned backers of industry-shaking innovators.

About This Role

The Program Manager stands at the heart of Circles.Life\'s entire B2C business, supporting all of our markets. She/he mediates between leadership strategy and working level execution by setting up the planning, budgets, OKRs, and other governance structures that become the pulse of the organization, through which priorities, resources, and information flow. The Program Manager will also do serious deep dive analytical work to validate business cases, assess ROI, and help us to drive priorities for the entire B2C business. We\'re looking for someone who\'s part organizational architect and part analytical wizard. In exchange, you get the highest-level, broad exposure to leadership and strategic projects.

As a PMO Program Manager, your key objectives will be to:

Operations

• Support VP, Operations in strategic planning such as annual business planning, strategic program reviews and objective key results (OKR) planning.
• Track B2C financial metrics and business performance, conduct root cause analysis/ deep dives on business issues and propose solutions.
• Lead business performance review meetings (e.g. weekly, monthly and quarterly).
• Brainstorm, validate, and build the business case for new ideas
• Track critical project deliverables and other documentation to ensure progress transparency to all stakeholders.
• Drive Project Management initiatives across different regional teams to achieve operational excellence.
• Support B2C initiatives across multiple departments and teams (both local and regional)
• Involvement in ad-hoc projects and Private and Confidential assignments if required.

Administrative

• Provide comprehensive support to leadership cadence, and meetings in the Markets Team including setting up workshops, chairing meetings, taking minutes, chasing actions, and managing ad hoc queries.
• Ensure all information and documentation is processed, maintained, monitored, and updated into the knowledge management base.
• Coordinate and organize business reports and produce weekly and monthly summary reports for company senior leadership.
• Support, monitor and progress action items within department for leadership team
• Maintaining project management tools and support on templates, tools, software, such as Profit.co

Job Requirements

We are looking for passionate Security engineering individuals who:

• Familiarity with Agile and Lean is a plus
• Excellent communication and negotiation skills
• Strong organizational skills and attention to detail
• Analytical rigor (Comfortable with numbers, data-driven insights)
• Have knowledge of Project and Program status tracking and reporting
• Have knowledge of project financials management and reporting
• Strong team player; able to work in an environment with high inter-dependencies between teams and cross-cultural colleagues
• Proficient with Google Suite preferred

What\'s on offer:

We provide a great environment and platform for employees to build their career. In this role, you can expect:

• Unique opportunity to be a part of innovating the telecommunications industry
• Once in a lifetime chance to help shape a brand from the ground up
• Autonomy in the role and in managing your own portfolio
• Exposure to the fast-paced world of high-tech start-ups
• Attractive experience and compensation
• Working with passionate, smart and driven colleagues in a vibrant environment

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Circles.Life