Policy Administrator, Enterprise Business Operations
Job Description
In this role, you will administer and maintain a portfolio of high complexity and ensure the prompt issuance of policy contracts and bills. You will report to Team Lead, Enterprise Business Operations and work closely with Business managers to ensure that policy contracts, premium notices and endorsement are issued within the agreed turnaround time. You will be providing operations support for the Employee Benefits Solution Business (“EBS”) within service turnaround time. As part of this dynamic role, you will work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.
:
- Administer and maintain a portfolio of new or renewal cases to ensure prompt issuance of contracts and bills.
- Process renewals of packaged plans, issue premium notices, policy contracts and endorsements promptly and accurately
- Maintain member records of own portfolio
- Handle phone and email enquiries
- Prepare eCards daily
- Dispatch renewal contracts and documents
- Provide support on ad-hoc tasks for the team
- Strong command of the English language (spoken and written)
- Familiarity with human anatomy, general diseases and disease management
- 1 to 2 years of experience in business administration
- Degree in Business or related field of studies
- English
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Job Detail
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Job IdJD1101184
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned