Job Description

Responsibilities:

Support the team in administering insurance policies (new and renewal business) Data entry into internal system, ensuring accuracy at all times Maintain client confidentiality and strictly adhering to PDPA and compliance requirements Manage group census and upload member movements into the portal Generate reports from the portal/system and send to the client/insurer as and when required Process insurance applications, file paperwork and submit to insurers Assist sales advisors and account managers in servicing clients on their insurance policies Prepare correspondence and issuance of policy documents Work and liaise with insurance partners on regular basis Handle queries with great care from clients (HR/employee) on plan administration, billing, medical underwriting, etc Create debit notes, credit notes, tax invoices in support on client billing Monitor and follow up on the payment status and policy documents Review insurer/broking invoices and send payment emails to clients; work with billing and collection team in ensuring client's policies and benefit programs are paid on time Any other duties and responsibilities that may be delegated from time to time

Requirements:

Diploma holder with minimum 2-3 years of work experience in General Insurance and Policy Administration Customer centric, meticulous, excellent interpersonal & communication skill Able to multitask, well organized and enjoys administrative challenges of working on multiple applications Good in numbers as would assist in premium calculation * Proficient in Microsoft Office (e.g. Microsoft Excel) and PDF editor