Job Description

Project Overview:
As a Policy Specialist, you are a driving force behind the success of your Trust & Safety team, ready to roll up your sleeves to create and improve processes, maintain records, conduct legal research, and coordinate communications across the team. As you closely support your team, you may find yourself working with multiple stakeholders within the Trust & Safety and Legal Departments, internal teams across the organization, and external parties.

Overall Responsibilities:
As a Policy Specialist within Trust and Safety, you will process legal removal requests across a large number of products and provide information to internal and external customers regarding legal removals processes. You\'ll field and process a high volume of incoming removal requests that will be processed using internal tools based on nuanced internal policies. You are an independent thinker who is not afraid to ask questions, and you are organized in a way that never overlooks the details.

Top 3 Daily Responsibilities:

• Process removal requests efficiently and accurately

• Liaise and communicate effectively with various stakeholders while processing removal requests.

• Maintain internal documentation.

Mandatory Skills/Qualifications:

• BA/BS degree (In lieu of degree, relevant skills or equivalent experience)

• Exceptional attention to detail with a proven ability to maintain high quality on repetitive tasks and detailed workflows.

• Excellent reading comprehension skills and comfortable with acting independently to follow detailed workflows and escalate when necessary.

• At least 6 months of data entry experience, policy/enforcement operations, or basic legal work experience

• Ability to interact professionally with all levels of internal stakeholders.

Non-Essential Skills/Qualifications:

• Experience working in a fast-paced tech policy/enforcement environment.

• Comfortable handling ambiguity with limited guidance

We regret to inform that only shortlisted candidates will be notified / contacted.
For more information you can email Chloe Zheng in our Singapore office on chloe.zheng@teksystems.com quoting Job Reference Chloe Zheng 539950 or alternatively, apply here to register your interest.
http://jobs.en-sg.teksystems.com/JnF1sb/policy-specialist-itcommunications-singapore-singapore-16332066
EA Registration number : Zheng Qimei (Chloe), R22104900
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

eFinancialCareers