Job Description

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere.
Are you someone who enjoys problem solving, has a creative and curious mind, and strives to create a better and healthier tomorrow? If you say yes to all, do check out our website and find out more about .
Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. We aim to deliver the best experience for all interns, to create exponential growth and paving your future in the tech industry.
The Central Infra Services L3 Support is built to support the Infrastructure of Central Services, such as Cybersecurity-As-A-Services (CSM) and designed to be the contact point for 18 CSM to resolve technical issues. A set of standardized protocol with a focus on ticket handling, as well as escalation, has been developed.
The selected intern will participate but not limited to the following:

• Maintain and administer user access of Security Operations Portal
• Schedule security checks in accordance with reporting schedules
• Prepare periodic status reports
• Assist management in exploring and continuously recommending tightening of public healthcare endpoint security
• Respond to user requests for technical assistance
• Assess incident severity
• Set clear user expectations on issue resolution
• Provide support of other Security Projects

About you:

• Be pursuing a Bachelor Degree in Business Information Systems, Information Security, Information Technology or related discipline
• Graduating in May 2027
• Diligent and takes an analytical approach to perform real-time analysis. Skilled in synthesizing trends and insights. And is confident in putting forth creative mitigation plans and solutions to any incident.
• Able to quickly and effectively solve issues as they arise, able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.
• Communicates effectively and displays high level of service standards, works well with the team and is able to guide them to ensure infrastructure project are well implemented
• Ability to multitask and work effectively as part of a multidisciplinary team
• Passionate and keen to make a difference to re-imagine the future of HealthTech

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Skills Required