Job Description

Role Responsibilities
This role works within the Client Coverage Portfolio & Change Management CoE as a central co-ordination and advisory SME across the CC portfolio
Cost Budgeting/Forecasting and Financial Governance

• Measurement and tracking of Client Coverage financial targets ensuring accurate planning across the portfolio of 40+ Initiatives and ~$140m Cash Spend
• Ability to organise and consolidate information requests across Hives with the ability to think ahead in terms of required information to develop high quality data and management insight
• Lead and coordinate the budget forecasting and planning cycle\'s for CC in line with Group Finance timelines leading to an informed portfolio view for senior management
• Drive the quality of the financial forecasts through timely robust review processes on Capex/Opex, Manday and Non-Manday cost and ensure alignment between Resource plan and Financial plan

nWOW Process & Governance

• Key SME in the roll out of adoption of nWOW standards (including Change Governance Policy) across CC portfolio liaising with ECM and CCIB colleagues on practical implementation from Client Coverage perspective
• Adopt a design thinking mindset to define problems, ideate and test solutions on governance adherence and mandatory reporting removing friction and blockers to get to desired outcome
• Establish and operationalise effective feedback loops with Hives to design robust processes and get consistency in approach across the portfolio for nWOW governance
• Solid working knowledge across all tools including Clarity, aXess, JIRA, Sharepoint supporting the governance framework understanding linkage between systems
• Ability to run with and produce ad-hoc deep dive topics of discussion at QPR for senior management relating to Portfolio Management issues

Benefits Realisation Tracking

• Design and implement Reporting processes to capture transparent performance metrics that align with the CC Business plan
• SME point of contact on generating a benefits plan that has quality supporting calculations Business CFO review ensuring sensible assumptions and value calculations with identified MIS to support the realisation
• Roll out the process across the portfolio ensuring consistency on tracking benefit realization

Stakeholder Management

• Building strong, influential & trusted stakeholder relationships at all levels; with focus on senior group level Management Team, Hive CPO\'s, Hive Tech Leads and Portfolio analyst team across CC
• Training, upskilling and knowledge management responsible for creating stakeholder engagement plan for Portfolio analyst community on Governance related issues

Strategy

• Enable effective strategic decisions to be made by ensuring well-articulated Trade Off\'s are escalated to QPR/MPR where required
• Establish effective Benefits Management & Metrics Management frameworks to track value delivery

Business

• Ensure effective business engagement via the QPR/MPR and relevant governance forums by coordinating the cross-portfolio elicitation, and clear presentation of key inputs

Processes

• Ensure portfolio wide adherence to the new Ways of Working Management standards
• Partner with individual(s) and Hives in the context of governance and controls, both to provide general guidance and to support them to resolving specific issues

Responsible for ensuring adherence to consistent project standards and methodology, including defining detailed processes & training guidance across key governance topics including;

• Financial budgeting and forecasting
• Measuring baselines and tracking/reporting benefits & metrics,
• Tracking of transformation programmes at key milestone level
• Risks, issues & dependency management

People & Talent

• Role model the banks values, ensuring the portfolio management function is known to be fair and impartial
• Effectively co-ordinate and manage across the ~30 PMO\'s within the portfolio, driving consistent implementation of standards and quality control
• Develop a \'Community of Practice\' enabling all PMO/ Portfolio Analysts to remain aligned, share best practices, network and develop their skills & career paths

Risk Management

• Responsible for owning and communicating the process for identifying, assessing, monitoring, controlling and mitigating risks across all initiatives under the Client Coverage investment portfolio
• Ensure portfolio wide risks are highlighted to the QPR/MPR in a timely manner
• Drive continuous evolution and improvement of controls and services covering the program lifecycle

Governance

• Support the production and distribution of materials and communications to internal stakeholder as appropriate, example QPR, MPR, Board updates
• Support portfolio to manage and close audit, risk and regulatory commitment and proactively self-identify gaps and prevent any audit findings from internal and external auditors

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Client Coverage Management Team
• Technology & Innovation and Hive PMO
• Client Coverage Refinement Forum Secretariats
• Client Coverage Product/Process Owners
• Project team members (e.g. Product Owners, Change managers)

Our Ideal Candidate

• 10+ years of experience in PMO or project management in the Banking space
• Experience in Agile, project lifecycle and management standards
• Experience in Clarity/JIRA for Project tracking and reporting/reports generation
• Experience in large global scale Programme management
• Proficient in MS office, especially in MS Excel for Data Analysis & Interpretation

Role Specific Competencies

• MS Excel

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

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