We are looking an individual to lead a team of Premier Offshore Relationship Managers with the aim to achieve both financial and non-financial targets. This role involves recruitment, training, coaching, and supervision to ensure alignment with segment goals and business growth.
Key Responsibilities:
Recruit, train, and coach Premier Relationship Managers to maximize team performance.
Provide overall supervision to ensure Relationship Managers align with segment objectives and deliver excellent client service.
Collaborate with stakeholders to identify and close operational risks and gaps, streamlining client management and business processes for improved efficiency.
Work closely with other business units to expand the premier customer base and generate new business opportunities through effective Relationship Managers penetration strategies.
Manage top-tier clients, ensuring exceptional relationship management and service delivery.
Job Requirements:
Tertiary education (degree/diploma) or Holder of Certified Financial Planning (CFP)
Minimum 6 years of relevant leadership experience in the Retail and Premier segments
Professional qualification (as required by MAS)
Critical thinking & problem resolution skills
Good oral and written communication skills with the ability to cascade information effectively to wide range of internal and possibly external stakeholders
High level of interpersonal skills with the ability to work well in a team as well as independently
Driven with good understanding and experience of the premier sector
Demonstrated leadership skills
Please note only shortlisted candidates will be notified.
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