Job Description

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence and public security segments.

Cyber business area An industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers. Committed to building up competencies of cybersecurity professionals to support the growing demand, our Cybersecurity Academy has certified and trained more than 2000 cybersecurity professionals in more than 150 organisations. We continue to innovate through our Research Lab, Strategic Technology Centre, and Engineering Centres and develop future-ready cybersecurity solutions that position us at the forefront of the dynamic digital economy.

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Job Responsibilities:

• Provide maintenance support for customers\' Enterprise IT Network Services
• Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request
• Preferably with hands on Preventive Maintenance experience in the following areas:

• Develop and enhancement of Preventive Maintenance Equipment checklists for Enterprise Network, Server, Security, Storage and UPS System
• Perform Functional and Comprehensive Preventive Maintenance Health check for customers\' equipment
• Perform basic equipment break-fix during preventive maintenance windows
• Develop test cases and conduct proof of concept tests on new firmware and hardware prior to upgrade/deployment
• Prepare and submit documentation for preventive maintenance tasks performed
• Preferably with good knowledge in any of the following areas:

• Enterprise Network products/solution: Cisco/Alcatel Switches/routers, WLC
• Network Security products/Solutions: Fortinet, Checkpoints and Cisco. Trendmicro (Tipping Points)
• Enterprise Server/Storage/UPS products /Solutions: IBM, HP, Dell, EMC, Sun Fire, Hitachi, Brocade, Lenovo, Cisco UCS, APC, Eaton, NetApp, Fujitsu
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista
• Network Appliances based: Microsemi NTP Server, F5 LTM/AFM
• Familiar with operating systems such as Windows and UNIX systems
• Able to work flexible hours especially during after-office hour scheduled maintenance windows
• Perform 24 x 7 standby duties, if required

• ITE / Diploma / Bachelor\'s degree in Engineering, Computer Science, Information Technology, Security or equivalent
• Preferably with any of the Cisco, Alcatel, Network Security, F5,Microsoft, VMware, Hyper-V, HP, IBM, EMC and Netapp Certifications
• Experience with Enterprise Network, Server and Security Networking ICT environment
• Fast-paced environment
• Proven analytical and problem-solving abilities
• Highly self-motivated and directed, with keen attention to detail
• Experience working in a team-oriented, collaborative environment
• Good communication and writing skills
• Strong customer service orientation
• Entry level candidates are welcome to apply

ST Engineering