Job Description

This website uses cookies to ensure you get the best experience on our website.WS Audiology APAC and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics and marketing purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking "Manage cookies" at the bottom of each website page.common--cookies--alert#acceptAll">Accept all cookies common--cookies--alert#disableAll">Disable non-necessary cookies common--cookies--alert#openPreferences">Cookie preferences common--cookies--preferences#open" class="bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2">Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link \xe2\x80\x9cManage Cookies\xe2\x80\x9d, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon--cookies--preferences#handleCategoryToggle">MarketingThese cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site. Vendors Youtube, Linkedincommon--cookies--preferences#handleAccept">Accept these cookies common--cookies--preferences#handleDecline">Decline non-necessary cookiescommon--header--menu#toggle" data-common--header--menu-target="button" title="Career menu" > Career menuEmployeeWS Audiology Candidate Homepagecommon--dropdown#toggle">common--share#handleClick" data-provider="Facebook"> Facebook common--share#handleClick" data-provider="Twitter"> X common--share#handleClick" data-provider="LinkedIn"> LinkedInGlobal Operations & Supply Chain \xc2\xb7 SingaporePrinciple Analyst, Operations Managementcareersite--jobs--form-overlay#showFormOverlay" data-careersite--jobs--form-overlay-target="coverButton"> Apply nowblocks--cover--default#handleScrollDown" title="Scroll to content">Driven by the passion to improve the quality of people\'s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.If you are passionate about driving operations projects or thriving on optimizing processes to enhance operational efficiency and performance, we have an exciting opportunity for you!As part of our Global Operations PMO team, you will be responsible for managing and supporting countries utilizing harmonized global template processes. Your primary focus will be on ensuring consistent delivery performance and operational efficiency while maintaining effective visibility.Key responsibilities:

• Identify, support, and develop business cases and opportunities for process improvement.
• Execute process changes, including the development of system change requirements, testing, training, deployment, and migration support.
• Regularly engage with supported countries to address challenges, identify emerging needs, and drive continuous improvement initiatives aimed at delivering superior services effectively and efficiently.
• Address Global Process Governance requirements and adapt processes across WSA\'s systems by evaluating various methodologies.
• Provide training, guidance, and support to colleagues from other departments to foster knowledge growth and align processes and system usage throughout the organization.

Candidate Profile:

• Bachelor\'s degree in industrial engineering, Supply Chain, Service Excellence, or Process or Business Analytics
• 8 years of relevant working experience with 5 years of experience working on cross-border/cross-cultural global projects.
• Proficiency in developing processes within ERP and/or MES systems.
• Knowledge of process re-engineering or optimization initiatives.
• Willingness to travel extensively (

30-40%) for project engagements.Who we areAt WS Audiology, we provide innovative hearing aids and hearing health services.Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.Sounds wonderful? We can\'t wait to hear from you.WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.Department Role Operations Strategic Development Locations SingaporeContact Talent Acquisition Manager - Human ResourcesCurrent Job OpeningsSingaporecareersite--jobs--form-overlay#showFormOverlay">Apply now jobs--overlay#closeOverlay">Global Operations & Supply Chain \xc2\xb7 SingaporePrinciple Analyst, Operations ManagementLoading application formCareer site

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