Job Description

In this role, you will:

• Participate in establishing guidelines and design of work
• Review regulatory changes or partner with regulatory change agents to proactively identify required updates
• Maintain document library or repository and update tables in appropriate systems
• Review changes to business operations for potential impact to other operations and procedures
• Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
• Create graphical technical presentations for others
• Understand Business Operations policies, procedures, and compliance requirements
• Assist others to resolve process gaps, providing input based on observations
• Research and translate technical information to users
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Partner with subject matter professionals to understand business needs as it relates to procedures

Desired Qualifications:

• Graduate of BS/BA degree or higher in a communication focused field such as English, Communications, or Journalism
• Advanced Microsoft Office skills
• Good verbal, written, and interpersonal communication skills
• Knowledge and understanding of Content Management Systems
• At least 1 year relevant experience
• Experience researching and preparing written communications
• Applicants must be amenable to work on night shift (9PM - 6AM)

Job Expectations:

• Managing basic to moderately complex content in OpenText within established publishing guidelines
• Adding revision histories and all cross references in content.
• Channeling and versioning content.
• Following the Service Level Agreement (SLA)
• Quality Assurance
• Provide status update on assignments and requests

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.