Perform technical verification checks on customers\' income documents to process customers\' unsecured facilities creation or maintenance in bank\'s operating systems.
Toggle between different systems to perform pre-processing and data entries for customer\'s unsecured facilities creation.
Lead/participate in the team in providing ideas/initiatives in digitalization of processes and automation improvement.
Identify operational risks and implement measures to address/mitigate the risk.
Ensure all requests are processed within specified service standards.
Manage operational issues and provide timely escalations to the management team.
Review & update system reports on daily, weekly, and monthly basis.
Challenge status quo and execute changes in an effective manner.
Data-driven and structured in using data to perform analyses.
Provide insights through data visualization and presentations to deliver productivity gains by identifying root cause and problem statements.
Job Qualifications
A diploma/degree holder with at least 1 year experience working in a banking environment.
Proficient in MS Office applications.
Good interpersonal and communication skills.
Focused and meticulous, with a keen eye for detail.
A team player and able to deliver under tight deadlines and under pressure with minimum supervision.
Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy