Processing Specialist, Account Services, Go&t
Singapore, Singapore
Job Description
Processing Specialist, Account Services, GO&T - (220001HX)
To handle daily processing / data input of customer requests on timely and accurate basis.
As a Maker
- Process / perform data entry for all verified requests on timely and accurate basis
- Verify completeness of all forms received from sources and ensure all requests are properly authorized ( according to signing mandates) before handling over to Maker for processing
- Check that all amendments made on the forms are properly counter-signed
- Check and ensure all input performed by the Maker are accurate on the same day via online system check / online system approval
Both
- Attend to enquires on processing status of customer request / any issues pertaining to the request handling
- Resolve complaint and ensure appropriate actions are taken to minimize the impacts and prevent future occurrence
- To handle exception cases & escalate to Team Lead / Head of Section, if necessary
- Attend to all irregularities / non-conformance highlighted in the daily operations & escalate to Team Lead, if necessary
- Account for the documents received and perform end day Reconciliation
- Observe and comply with documented policies/ procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc.)
- Promote quality and risk awareness among staff
- Perform any ad-hoc assignments given by the Team Lead / Head of Section / Head of Department
Qualifications
Primary Location: Singapore Job: Information Technology Organization: Group Operations & Technology Division Schedule: Permanent Job Posting: 07-Jul-2022, 7:38:55 AM
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Job Detail
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Job IdJD1065750
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned