Job Description

-The Opportunity:

• Permanent role
• Work Location: Central
• Work Hour: 8:30am - 5:30pm

Adecco is partnering with a global renowned Semiconductor Capital Equipment Manufacturer to search for a Senior Product Engineer. This position will be reporting Service Engineering Business Unit and serve as the central technical resource/ interface with design engineering, manufacturing, technical support, quality, marketing and field as the product move through the Product Life Cycle.The Job:

• Work to optimize serviceability, reduce cost-of-service through all stages of the PLC, and improve short- and long-term product service revenue performance
• Drive continuous improvement of system hardware, diagnostics and software, tooling, technical documentation, knowledge management, and training
• Influence early PLC designs to include features that will optimize service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection
• Participate in difficult beta and sustaining escalation efforts, analyze data from various sources, and work with divisional experts to provide a detailed action plan suitable for execution by Customer Service Engineer (CSE) and Technical Support Engineer (TSE)
• Leverage learning and knowledge across the Technical Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools
• Work with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Train the trainer and teach or co-teach initial courses. Audit service training courses to ensure their quality.
• Help to define a plan, implement and optimize the spare parts that will be stocked to support field shipments. This includes taking into account reliability, diagnostics, inventory holding cost, training level and other factors
• Perform hands-on work for integration of Alpha/Beta systems, including performing serviceability validation.
• Travel to Beta sites for support of new tool installations/upgrades, and for escalation support for new products. Travel can be up to 20%.

The Talent:

• Bachelor\'s Level Degree or above in electrical/electronic/mechanical/optics engineering.
• Hands-on and system level troubleshooting experience in semiconductor industry are required.
• Must be able to work with wide variety of technologies, including mechanics, electronics, optics and software.
• Strong analytic and data analysis skills.
• Strong written and verbal communication skills.
• Experience with Tech Support, Product Engineer, NPI, Manufactory Design Engineer, Design Engineer is a plus.
• Experience with KLA products is a plus.
• Experience with Reliability Engineering is a plus.
• Software knowledge in Python, Visual Basic is a plus

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application or send your resume to huiyang.loo@adecco.com in MS Word Copy. We\'d love to hear from you!
• We regret that only shortlisted candidates will be notified.

Loo Hui Yang
Direct Line: 9342 5045
EA License No: 91C2918
Personnel Registration Number: R11011456

Adecco