This position reports to Head of EUS APAC (administrative) and Service Manager (functional).
Be the Product Owner of the Identity squad for APAC. (products: AD, AZURE AD, Azure AD connect, rebound server, KMS, DHCP etc..)
Guarantee the service provided, define the associated criteria of performance and produce dashboards relative to the services of in Product Owner\'s perimeter.
Propose the best solutions to requirements from our customers (EUS internal teams, ITF, branches and affiliates).
Be responsible for an "end-to-end" service for the RUN, the studies, the projects, the evolutions and support phases.
In collaboration with the super PO, Manage the backlog of activities and define the priorities.
Manage the crises / problems until the nominal restoring of the activities.
Manage evolution projects on Product Owner\'s perimeter to answer existing and future needs of customers and integrate new solutions or technical constraints.
Assist project ownerships in the specification of their needs and prepare arbitrations to protect the global coherence at the Company level by integrating the local contexts of branches and subsidiaries.
Prepare pre-projects deliverables allowing to launch the projects.
Industrialize the solutions to optimize operating costs.
Lead project operational and steering committees.
Coordinate and manage operational activities (incidents, problems, service requests \xe2\x80\xa6) and engineering (support N3, studies and evolutions requests) with respect to methodologies (AGILE), ITIL processes, security constraints, and looking for best quality and optimized costs.
Ensure the relation with all the actors: DEV PO, support, project, business, architecture, training, communication.
Manage relations with providers (Impulse, Boost\xe2\x80\xa6) and editors (Microsoft) in order to supervise the quality of their deliverables.
Maintain the roadmap of the services and the technical components of Product Owner\'s domain.
Lead calls for tender for projects or recurrent activities under Product Owner\'s responsibility.
Offer ID
72145BR
About us / company profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.
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