Job Description

The Product Analyst is an intermediate level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
Responsibilities:
Develop detailed product requirements and conduct market readiness evaluations during testing phases to ensure product quality and performance goals are met
Participate in cross-functional teams to resolve business issues related to technology projects with significant business impact
Participate in technology projects for small product enhancements and minor customizations
Serve as Subject Matter Expert (SME) on product customization projects and influence decisions through advice, counsel, and/or facilitating services to others in area of specialization
Document new products and/or changes to existing products, ensure smooth business implementation during launch process, and prioritize and validate potentially dynamic material from multiple sources using analytical skills
Direct and oversee marketing program life cycle management including market demands, technology trends, and competitive field
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years of relevant experience
Working knowledge of different systems, theories, and practices relevant to a function
Practical experience of multiple business cycles
Knowledge of industry and competitor products/services
Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
Consistently demonstrates clear and concise written and verbal communication
Demonstrated project management skills
Education:
Bachelor's degree/University degree or equivalent experience
Summary
Responsible for implementing and managing overall Control Management strategy for Credit Cards & Ready credit Portfolio.
Understand the importance of control framework, ensuring management and implementation of key initiatives meets the standards.
Drive control and client journey enhancements for portfolio activities, including but not limited to activation, balance build and attrition management.
Implement robust and efficient control features to close any existing gaps in systems and/or processes.
Work closely with stakeholders such as CBORC, Legal, Compliance, Operation Teams and front line channels for effective gating measures for seamless review & remediation process.
Interpret and implement Regulations and Policies requirements' across different Cards and Unsecured Loans workflows.
Skills Required:
Strong organizational and communication skills
Strong program execution ability with a customer-centric mindset
Demonstrated project leadership experience
Ability to work collaboratively with stakeholder groups
Meticulous and able to piece various moving parts in complex processes
Minimum 2 years' experience in banking or control related work
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Job Family Group: Product Management and Development
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Job Family: Product Management
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Time Type: Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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