Job Description

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by

• Develop product features, pricing plan, and business processes for new services. Engage partners and work with Engineering, IS and Operations on the development of new services
• Identify target market and product positioning of new services
• Develop product strategies and manage product life cycle
• Develop product costing with Finance and maintain an updated set of product costing. Continuously review product processes and cost components to reduce product costing and increase product profitability
• Ensure continuous process review and improvement to enhance customer experience, operational efficiency as well as reduce cost.
• Monitor and ensure that revenue and profitability targets of the product are met. Detect any negative trends, investigate and explain any anomalies in revenue or costing trends and propose solutions to correct it
• Enhance product features and review pricing to ensure product competitiveness and service quality based on benchmarks/feedbacks
• Ensure availability and timeliness of product information to internal stakeholders as well as provide product training to various stakeholders.
• Analyze market and competitive information to identify market needs and corresponding product enhancements / development required
• Develop product policies and ensure regulatory compliance
• Engage customer for better understanding of market demand and sensing
• Engage sales and segments to gain mindshare and drive towards product revenue/drivers targets with effective Go To Market (GTM) activities
• Perform any other duties as and when assigned by the Director and/or Assoc Director.

Skills for Success

• Degree in Engineering, Business Administration or Marketing
• Preferably with 2-3 years of Product Management / Product Marketing experience
• Knowledge of IPPBX, SBC, UC, Voice, ISDN/SIP, VOIP, Conferencing & telecommunications industry. Technical knowledge in above areas would be advantageous.
• Good knowledge of IPPBX, SBC, UC, Voice, ISDN/SIP, VOIP, Conferencing service competitive landscape, technology and applications.
• Keen sense of technology developments, market trends, and needs of the data communications market.
• Independent, creative with drive.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel