Job Description

Product Owner - Path to Purchase

Position ID: req44787

Sector: BA APAC & MEA

Functional Area: Marketing

Location: Regional Office Singapore

Number of Openings: 1

Reporting to: Manager title

Employment Type: Permanent

Apply By: Date

Be part of something bigger. Decode the future.
At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.
Join us in our exciting quest to build the future home.

Your Role
At Electrolux, we are on an ambitious transformation journey building capabilities, strategies, and tactics to deliver a best-in-class ownership experience and post-purchase business. Our objective is to drive loyalty and consumer lifetime value through relevant and engaging experiences with clear consumer benefits, that both meet consumers\' needs and expectations, and drive our brand position as well as new revenue. Our abilities to understand, design, develop and continuously optimize and improve key consumer journeys and associated experiences, offerings, sales and service funnels, are key enablers in this transformation. This is a great opportunity to be part of an exciting consumer-centric and data-driven growth and transformation journey.

We are looking for a Web Product Owner responsible for driving technical development of online experiences with our brand websites. The core focus will be on the Path to Purchase generating a commercial roadmap backlog to drive conversion from traffic to our owned property. You will be the link between the business stakeholders and the design and development teams. As a web product owner, you will play an important role in our digital transformation journey and aftermarket growth by driving the continuous enhancements of the digital consumer interaction points and develop new online experiences.

This role will work closely with our global and local marketing teams to ensure that the consumer experience we deliver creates best in class purchasing experiences for our customers.

A Typical Day

• Digital Development Roadmap: Responsible for translating business requirements into a digital development roadmap. In this role, you will lead the work to analyse business requirements, define user stories and epics, prioritise the backlog and refine tickets. You will work with a team outsourced resources and be a key part of discovery, design, development, deployment and roll out of new or enhanced digital experiences.
• Digital experience: Secure an on-brand consumer experience throughout our web platform and other interlinked products; develop this in collaboration with colleagues in the global, central, and local marketing organisations. Analyse business requirements and set priorities for the development team.
• Product development: Secure integration with multiple backend platforms, and downstream systems for a seamless experience. Ensure \'on-plan\' delivery by offshore development team. Responsible for the web backlog including daily refinement, evaluation and prioritization of the work generated by the team to ensure impeccable features and functionality followed by thorough UAT and go live training
• Stakeholder management: Ensure digital product development transparency within the central and local organizations, effectively prioritise development based on business needs while keeping stakeholders informed and aligned. Align and collaborate with other platform and product owners relevant for delivering a great CX across the Consumer Journey and supporting infrastructure.
• Innovate: Drive innovation by capturing new digital opportunities and steer colleagues, collaborators, and external agencies to achieve business objectives. Work closely with the consumer journey team for mid to long term development and innovation.

Who You Are

• Team player: In this role cross-functional collaboration is everything, so you should be comfortable in dealing with people with different backgrounds and responsibility
• Data and performances - Driven: Leveraging data and driving optimization comes naturally to you, and you are results and performance driven
• International: You enjoy working in a truly global environment and you like to deliver in cross-functional teams
• Good listener and communicator: You have great communication skills and you have the ability to convince, influence and bring stakeholders, peers, and colleagues together towards the same goal
• Proactive: You are keen for new experience, responsibility and accountability. You are self-driven, results-oriented with a positive outlook
• Creative: You like to explore new ways of thinking and you are passionate about everything in the online world.
• Consumer-everything: You are very consumer-centric and you have a passion to create outstanding consumer experiences
• Analytical: You use data to inform your decision making and strategic thinking, with a keen eye on details.
• Digitally-minded: You understand how to build experiences online and you\'re digitally native.

EXPERIENCE

• Academic degree in Marketing/Business/IT/Computer science or diploma or equivalent experience
• At least 5-8 years of digital development experience, focused on shaping the online consumer journeys and leading the development of web / app features and functionalities
• Solid experience in developing and managing technical product roadmaps and backlogs, collaborating closely with business stakeholders and development teams
• Previous Product Owner experience across web and/or apps
• Knowledgeable in modern web architecture and development, responsive web design, native mobile development, performance optimization, and analytics
• Experience in complex matrix organizations
• Experience with successfully delivering critical projects using agile development frameworks
• Experience in delivering common product delivery in a complex and multi-cultural environment
• Experience in any of the most common CMS and Google Analytics
• Excellent English in spoken and written.

Keeping you Healthy and Safe

We want you to return home in even better shape than when you started, so we need you to help us do this by making sure you follow a few simple steps. We need you to:

• Make sure you take reasonable care for your own health and safety, and
• Take reasonable care that what you do (or what you don\'t do when you should have) doesn\'t affect the health and safety of others, and
• Follow reasonable instructions that we might give from time-to-time, such as reporting incidents and hazards, and
• Follow policies or procedures, so long as it\'s reasonable and we\'ve told you about it, and
• Attend training that helps you to work safely

Where you\'ll be:
You will be based in our Regional Office Singapore

Benefit highlights:

• Flexibility of work hours.
• Discounts on Electrolux products and services.
• Medical & Hospitalization coverage for both employees and dependents.
• Dental & Optical.
• As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on:
Electrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/

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Electrolux