Job Description

Prudential\'s purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people\'s career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
We are looking for talented & passionate Product Owners to shape awesome experiences for our Prospective & Existing Customers and our Distributors. These next generation product-platform experiences are being designed with a Purpose to Increase Revenue, Enhance Efficiency or Reduce Costs.
To be a successful candidate, you will be passionate about business impact & data, able to craft a vision, and thrive in a fast-paced, collaborative environment. You will be an excellent communicator committed to driving the highest levels of collaboration with business & IT teams.

Key Responsibilities Include
Product Vision, Roadmap & Business Impact

• Leveraging the overall Digital strategy, lead the vision and roadmap of the Product in partnership with Business Owners & Technology partners
• Guide teams to define, build, maintain and continuously improve the Product to support the business growth and transformation
• Work with business stakeholders to arrive at common agreements & understanding on business impact of the Platform
• Ensure Articulation, Measurement & Publishing of key business KPIs that the Product(s) is built for
• Build strategic engagement & anchor frequent/ regular governance with Service Providers for Underlying systems or outsourced vendors to build fast & build right

Delivery of agreed platform roadmap & realization of business benefits

• Accountable for end-to-end delivery of Product roadmap
• Ensure that Product roadmaps are prioritized against business needs
• Ensure that functional requirements, wireframes, user journeys, design and product requirements, and other artifacts as needed to support technical design & development are developed and signed off from stakeholders
• Maintain regular connect and engagement with key stakeholders periodically to refine platform; Lead the team to work towards optimizing the product value based on the feedback
• Work in agile framework to break down the product plans and deliver best-in-class product experiences; work with Scrum Master/Business Analysts to define, groom & clean product backlog & continuously requalify requirements

Product Maintenance

• Proactively identify and resolve any strategic issues that may impact the team\xe2\x80\x99s ability to meet strategic, financial, and technical goals
• Develop and leverage in-depth understanding of business, user, market & competition insights
• Proactively present progress against those goals (e.g. dashboard building) to business & platform stakeholders
• Define responsibilities for Production Support and Triage teams within Platform team to manage and resolve incidents/ production defects timely. Ensure that incident reports are filed timely. Ensure that learnings from incidents are baked into preventive steps and proactive monitoring to minimize future disruptions.
• Ensure adherence to regulatory & compliance requirements
• Use data to monitor, track and continuously improve on performance

Business Analysis

• Work with Business Analyst(s) to ensure in-depth understanding of business processes and articulation of use-cases / user-stories and acceptance criteria
• Collaborate actively with BA Head

Engineering Delivery

• Work with Software Engineering teams to analyse, design, deliver and support applications to meet business objectives; Ensure that Solution Design Documentation is maintained and updated
• Collaborate actively with Chief Engineer

Team collaboration

• Ensure that team has clarity of purpose and direction
• Build collaboration between team members & business partners
• Responsible for team KPIs
• Manage stakeholders, including influencing and persuading, as part of applications delivery and support
• Manage resource plans together with BA & SE Heads
• Accountable for planned budget, acquiring of budget (ACR) and spending (invoice approval)

Experience & Education:

• At least 8 years of total experience & min 3 years of experience in software products delivery
• Managing and delivering customer-centric software products and services in a high growth environment
• Demonstrate passion for transformative user experiences
• Lead cross-functional and cross-company teams to deliver product experience & projects timely
• Experience with Vendor Engagement & RFI, RFP
• In depth understanding of Insurance, Insurance products, market and processes is advantageous
• Bachelor\'s degree in information technology, computer science, engineering or related field; MBA or other relevant degrees will be added advantages

Stakeholder Management & Technical Skills

• Excellent verbal and written communication skills
• Demonstrated experience engaging and influencing senior leaders
• Strong experience in Digital Product management and UX
• Demonstrate ability to understand and discuss Product strategy and manage trade-offs
• Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
• Strong analytical and quantitative skills with the ability to use data and metrics to drive performance and continuous improvements
• Strong negotiation skills - able to balance the role, priorities & stakeholders
• Experience in Agile methodologies(preferred)
• Competent in Jira and Confluence
• Need to be able to effectively communicate Product vision and features with Business leaders & Business Partners

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.