Job Description

Job: Operations

Primary Location: Asia-Singapore-Singapore

Schedule: Full-time

Employee Status: Permanent

Posting Date: 23/May/2023, 7:44:42 AM

Unposting Date: 06/Jun/2023, 10:59:00 PM

Job Summary

As an empowered decision maker, Product owner is accountable for maximising the business value of their product.

Responsibilities

PO-specific responsibilities include:

• Is a core member of the squad, 100% dedicated to the role
• Ensure the voices of clients and relevant stakeholders are represented
• May support more than one squad, but only if the backlog items are derived from the same Product Backlog
• Accountable for delivering their product\'s contribution to the Business plan and QPR scorecard
• Continuous Backlog management; expressing Backlog items clearly and in a consumable format
• Optimise value delivery through continuous improvement, gathering feedback from relevant stakeholders / SMEs / customers and prioritisation of backlog
• Create transparency around backlog item progress, blockers, impediments, dependencies
• Present at all required ceremonies / events to provide early and continuous feedback and prioritisation
• Working with the Scrum Master and squad members to build an empowered, high performing team in a psychologically safe environment
• Ensure all artefacts and assurance deliverables are as per the required standards and policies (e.g. nWOWS, CGP)
• Ensure regular engagement and management of Process Change, Operational and Delivery Risk for their backlog (and all other relevant Risk requirements)

Strategy

• Manage and track execution progress of approved initiatives to drive the Transformation agenda.
• Support the development of the Core Wealth Platform strategic direction and roadmap, in alignment with the business strategy and investment appetite.
• Work with WM Hive leads to ensure project deliveries are effectively implemented across geographies.

Business

• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the tribe deliverables
• Ensure appropriate representation across the stakeholder groups in delivery forums.
• Escalate appropriately to ensure key stakeholders like Cluster Lead, Hive Lead, Hive Tech Lead and Chief product owner are updated and able to intervene as required.

Processes

• Role holder will be execution of the strategy and identifying opportunities for streamline the operational processes through automation, OpEx and other initiatives.
• Continuously improve productivity and efficiency of operations and drive standardisation agenda for WM Core Wealth Platform Hive, maintaining rigorous cost and investment discipline across the business.
• Ensure appropriate and insightful data and analytics that can drive business decisions.
• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the Hive deliverable

People & Talent

• Demonstrate and act as a role model of the Group\'s values and culture in the region
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement
• Set effective metrics and standards, transparently communicating them to squads
• Ensure squad capacity is reviewed to enable delivery of client outcomes.

Risk Management

• Risk control and governance: ensuring oversight and driving improvement in the control & resilience agenda.
• Developing a forward-looking end-to-end view across Wealth Management environment and proactively identifying and escalating issues and sharing themes / lessons learnt.

Governance

• Attend key governance meetings and Agile project committees in line with the governance framework and monitor projects over their lifecycle.
• Develop Key Performance & Risk based metrics which enable Hive to demonstrate effective governance and oversight on processes, develop robust ORF (Operational Risk framework) for effective and smooth functioning of business and operations.

Regulatory & Business Conduct

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank\'s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Hive Lead , Hive Tech Lead
• Chief Product owner / Cluster Leads
• Product owners / Scrum masters
• Business stakeholders
• Functional Partners including Operations, T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.

Our Ideal Candidate

• 10+ years of relevant experience as Product Owner in Wealth Management / Capital Markets business.
• Any Diploma or Graduate Degree from a recognized University
• Maintain strong stakeholder engagement with WM Business, COO/ Operations, T&I, Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups to support the tribe deliverables.
• Accountable for maximising the business value of their product.
• Able to contribute individually, take end to end ownership and be open to challenges
• Excellent verbal, presentation and written communication skills.

Role Specific Technical Competencies

• Understanding Customer Needs
• WM Products and Processes
• Data Architecture
• Business Process Improvement
• Agile Project Management
• Agile Development

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. -

Additional Information

Career Level

Not Specified

Qualification

Not Specified

Job Type

Full-Time

Job Specializations

,

Company Overview

Standard Chartered is a leading international bank, with more than a 150-year history in some of the world\'s most dynamic markets. We bank the people and companies driving investment, trade and the creation of wealth across Asia, Africa and the Middle East.

With more than 1,100 branches and offices in 68 countries, we offer exciting and challenging international career opportunities.

Additional Company Information

Registration No.

201224747C

Company Size

More than 5000 Employees

Average Processing Time

30 days

Industry

Banking / Financial Services

Singapore Post