Job Description

Executive / Senior Executive – Product Partnership & Sales (Tourism Products) Who are we? At EZ-Link, we are more than just the people behind a card. We are the enablers of connecting people, creating smoother journeys for the young and old. For twenty years, we’ve been a trusted part of Singapore’s fabric and we continue to punch above our weight. Having issued 40 million cards, charms and wearables, our products are widely used for shopping, dining, private transport, government services and community services at more than 30,000 acceptance points across the island. We are also not just in the business of micro-payments, but also creating smart motoring solutions for road tolls and carpark payments.

The department As an Executive in the Product Partnership & Sales department, you will work closely with vendors, licensors and product manufacturers for product launches. Reporting to the AVP / Senior Executive, and working alongside a team of Product Sales professionals, you will manage product & business development, product sales, marketing and account servicing , and in doing so, be at the forefront of transformation in EZ-Link.

Roles & Responsibilities You will focus on the following areas for Tourist Pass Products (Singapore Tourist Passes & Tourist products): Product Development & Management

• To work with Reporting Officer (RO) to develop, enhance and manage the product in all aspects
• Assisting RO to develop and lead the business strategies for the related product business and drive the new product road maps
• Support RO in product & project initiatives and guide the various support teams to achieve in strategies and key deliverables
• Responsible for establishing product pricing, positioning, product campaigns, and commercial plans and initiatives
• Identify consumer needs and create user stories and acceptance criteria in product
• Gather market information, analyzing the trends, the competition as well as customer needs in order to find new opportunities of growth
• Conduct product briefing and training for internal and external partners
• Work closely with internal stakeholders (Customer Service, Logistics, Marketing, Finance, IT, Legal) to manage the products and external stake holders

Product Sales and Account Servicing (Channel Sales and Corporate Sales)

• Drive sales revenue
• Develop and grow current sales channels, and penetrate new markets and new accounts
• Identify and attend to potential sales lead
• Follow through follow through with the relevant stakeholders on sales quotation, stock preparation, payment and delivery
• Provide support to the sales partners
• Monitor sales activities, growth, development and performance

Product Marketing

• To develop and drive Marketing Campaign to increase awareness and sales
• Implement, lead and drive sales and marketing activities in for the products
• Ensure product information and tourism information are up-to-date on all communication platforms
• To ensure comms materials are accurate and well distributed

Product & Promotion Partnership

• To build strong relationship with current product & promotion partners and to explore new potential partnerships across Singapore.
• Explore and seek overseas partnership opportunity.
• Collaborate with partners for special projects and campaigns.

Digital Tourist Products

• To work with RO and BA to work towards digitalization of the tourist passes & tickets

Tourist Products

• To work with partners on sales of attraction tickets and bundling of tourism products
• To work with Sales Partners on the sales of Tourist Products

Others

• Support adhoc projects & portfolio

Why EZ-Link? We work hand in hand with the nation to build a truly smart and digital home and have embarked on a digital transformation to reinvent ourselves, bringing about enhanced user experience and strengthening our capabilities for future business growth. At the forefront, our app continues to lead our new initiatives and collaborations that excite our users. If the above energizes and motivates you, come join us and embark on this exciting journey. Come and help us make a positive impact and have a say in the daily journeys of Singaporeans.

An ideal candidate should have the following

• Degree or Diploma in Business/Tourism or related field
• Effective communication and interpersonal skills
• Good initiative, Resourceful, Self- motivated, Independent & team player
• Digital Product Management experience would be preferred
• Tourism & Partnership Management experience will be an advantage

We regret that only shortlisted candidates will be notified.