Involve in the entire Product life cycle including application development, software integration, deployment and maintenance.
Perform installation, configuration and customization of respective products.
Involve in the creation of documentation of user guides and maintenance manual
Assist in integration testing which include the diagnosis of program/software defects.
Take ownership of customer issues reported and seeing problems through to resolution within the contractual SLA
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Job Requirements:
Diploma in Computer Engineering/Electrical/Electronic Engineering
Minimum of 1 - 2 years IT work experience
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Good time management, excellent problem-solving and communication skills
Computer hardware, OS, network protocols, storage and backup
Web services, API, and IP-based protocols.
Scripting languages such as Bash or Shell or Python.
o Knowledge and/or experience in one or more of the following will be an advantage:
Programming languages, such as C# or Go or Python
Relational Database, such as PostgreSQL or MSSQL
Message Queue, such as RabbitMQ
Docker and containerization technologies
HOW TO APPLY:
Interested applicants, please click on \xe2\x80\x9cApply Now\xe2\x80\x9d and provide the below details in your resume.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945
Additional Information
Career Level
Junior Executive
Qualification
Not Specified
Years of Experience
1 year
Job Type
Full-Time
Job Specializations
,
Company Overview
Trust Recruit is Singapore\'s leading relationship-based human resource and recruitment firm. With more than 20 years of collective consulting experience, we provide personalized workforce solutions for our corporate clients, ranging from multinational corporations to the public sector, as well as small and medium enterprises.
At Trust Recruit, integrity and reliability permeates every level of our recruitment process. TRUST is our currency of interactions; be it with our valued clients, talented job-seekers or our own employees. Through our premium staffing services, we are committed to connecting and developing quality relationships between candidates and companies.