Job Description

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Up to S$8,000(\xe7\xb5\x8c\xe9\xa8\x93\xe3\x81\xab\xe3\x82\x88\xe3\x82\x8b)

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Responsibilities:

• Provide necessary technical and parts Support, training, dissemination of information to Dealers.
• Analyze Dealers uptime & parts competence gap, develop training program, create annual training plan and implement it in a timely with the cooperation of Construction Equipment organization.
• Support Dealers with specifications, safety requirements, in conformity with local law when launching new products including existing products.
• Manage dealer service and parts capabilities with KPIs and provide necessary education when needed.
• Carry out application work, confirmation and examination of necessary equipment and feedback to the factory.
• Investigate product defects and provide feedback to the factory to improve Construction Equipment product quality.
• Visit customers on a regular basis in order to resolve any outstanding issues & gather feedback on market trends and customer satisfaction.
• Manage and drive connectivity activities to guide dealers to run an effective connectivity operations to reflect it\xe2\x80\x99s intended benefits and value.

Requirements:

• Diploma or degree in mechanical engineering or relevant
• Minimum of 10 years experience related to after sales processes, preferably from heavy equipment / automotive network
• Technical knowledge of equipment operations and mechanical functions: Basic technical knowledge \xe2\x80\x93 engine, hydraulic etc
• Knowledge of workshop and field service operation
• Management ability to carry out training in a planned manner
• Computer skills using Word, Power Point, Outlook and Excel software
• Communication skills, both writing and speaking in Japanese & English to alias with Japan local dealers and customer

For interested parties, kindly send in your resume in MS Word format to .
We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore PTE LTD| EA License No. 01C4394 | RCB No. 200007268E
MINOWA AYAME | Registration No.: R21103838

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Reference Number:

582819

Contact Details:

jpn@persolsg.com

Profession:

Sales
Business Development

Company:

PERSOL Singapore

Date Posted:

23/06/2023 5:42:00 PM

Persol