Job Description

Who are we?Equinix is the world\xe2\x80\x99s digital infrastructure company\xc2\xae, operating over 250 data centers across the globe. Digital leaders harness Equinix\'s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Program and Project AnalystJob Summary
Responsible for the delivery of projects across multiple functional groups and manages stakeholders\' needs.ResponsibilitiesPlanningPlans through collaboration across functional teams to create simple business cases and independently collate project plans with an appropriate planning toolStakeholder ManagementMaps out stakeholder lists, consult on stakeholder requirements and pro-actively manage stakeholders needs and seek feedbackEscalating only to resolve complex stakeholder issuesWorks with a number of stakeholders that may include regional/global stakeholdersCommunicationsRecommends and agrees the level of communications appropriate for the project/program being delivered across functions with key stakeholdersUses consistent tools and templates and requires minimal feedback on messages delivered to audiencesRisk ManagementRisk and issue management, planning and responses are identified at an appropriate level for the project complexity and risk managementCaptures risks and proactively puts plans in place to mitigate exposure to risksProject/Program DeliveryIs responsible for the delivery of projects across multiple functional groupsResource Management (people, finances etc.)Produces resource/cost plans and estimatesTracks costs to plan, and manages changes to plansWith support will remediate issues with external suppliers and contractorsCustomer Care (For employees working in Customer Care and Experience):Manages complex customer deployments involving cross-functional teams, sometimes multi-site and multi-regionalCreates and communicates with customers using detailed project plans with unique milestones and overall deployment schedulesEngages and directs cross-functional internal stakeholders on project team and holds them accountable for meeting commitmentsHas a fundamental technical knowledge of all Equinix products/processesResolves issues and escalations independently (manager-assisted at executive level)Qualifications3+ years experience preferredDiploma to a Bachelor\'s Degree preferredPrince2 Practitioner certification preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Visit our Career page to understand about Equinix COVID-19 Vaccine Policy.

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