Job Description

Program Assistant Job #: req33683
Organization: World Bank
Sector: Administration/Office Support
Grade: GC
Term Duration: 4 years 0 months
Recruitment Type: Local Recruitment
Location: Singapore,Singapore
Required Language(s): English
Preferred Language(s):
Closing Date: 7/25/2025 (MM/DD/YYYY) at 11:59pm UTC
Description
Do you want to build a career that is truly worthwhile? The World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. .
East Asia and the Pacific (EAP) Region
The East Asia and the Pacific Region (EAP) has made the fastest progress in economic growth and poverty reduction of any region in the last quarter-century! The region is home to 4 of the top 10 largest developing economies. It is one of the most integrated regions with Global Trade and is at the forefront of manufacturing, digital economy, green energy, and tourism. We need the greatest talent focused on the EAP region to harness the potential and innovation happening across the continent. Despite progress, the EAP region still faces huge development challenges. Over the last decade, growth has been driven primarily by investment rather than increased productivity. Now private investment is weak, and productivity is declining, further inhibiting investment and the creation of good jobs. A large portion of the region's population remains vulnerable to income shocks, including from a global economic slowdown, changing global and regional value-chains, and climate-related risks. Addressing domestic revenue mobilization has been a longstanding challenge for several countries in the EAP region, which has constrained public services.
East Asia and the Pacific Region:
Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit
Digital Vice Presidency
Digital technologies offer a unique opportunity to transform development through digital solutions. The Digital Vice Presidency and its global and regional teams will support client countries in building the foundational and cross-cutting elements of digital transformation through:

• Building digital infrastructure and data platforms (including AI, cloud computing and digital public infrastructure)

• Protecting institutions, businesses, and citizens through cybersecurity and data protection & privacy

• Developing ICT sectors and supporting digital entrepreneurship, skills and jobs

• Implementing and digitalizing digital government services that improve accountability and transparency

• Supporting the Vice presidencies of People, Prosperity, Planet and Infrastructure in the digitalization efforts of their clients, and in leveraging digital solutions, including building client sectoral digital capacity, defining sectoral specific AI strategies, and designing sectoral AI solutions

• Supporting the World Bank regional vice-presidencies on the operationalization of the digital Global Challenge Program as well as cross-GP efforts of achieving the new Corporate Scorecard digital indicators.

The Digital VPU will deploy a range of products, services, and partnerships to advance global knowledge around key digital transformation topics and to support countries to define and implement their vision for digital transformation through:

• Supporting World Bank regions that provide financing to governments in the form of grants, loans, guarantees, and risk management products to support digital investment projects and implement policy reforms.

• Supporting World Bank regions that provide advisory services including targeted policy guidance, technical assistance, and capacity building.

• Knowledge products including data and diagnostics to provide actionable insights at regional, country, and local levels, research and thought leadership to expand the global knowledge base, as well as thematic operational toolkits.

• Convening services that bring together key stakeholders, from both public and private sectors as well as international and non-governmental organizations involved in advancing global digital transformation.

For more information:
Program Assistant (PA) positions are held by experienced staff whose acquired knowledge and skills enable them to undertake diverse and complex work assignments under general supervision. The PAs work closely with other staff within the unit to make a significant contribution to the overall achievement of the unit's work program.
DUTIES & ACCOUNTABILITIES

• Responsible for highly proactive time, travel and calendar management for the EAP Digital Practice Manager (PM), including effective prioritization and resolution of related conflicts and competing demands.

• Ensures quality assurance and operational accuracy of all documents requiring the PM's signature.

• Provides regular reports to the PM on portfolio content and quality.

• Monitors and tracks portfolio-related deadlines and prompts the PM and team members for action.

• Regularly organizes unit meetings and related agendas and documents.

• Regularly connects with the RPD's Senior Program Assistant to understand and manage critical priorities for the unit.

• Independently responds to diverse inquiries and makes decisions when multiple courses of action are possible. Keeps relevant parties informed of actions taken by the PM by providing pertinent information, reports or status updates.

• Supports the PM in ensuring that management decisions are properly communicated, carried out and delivered in a timely manner.

• Stays informed on technological, administrative and procedural developments as introduced by the World Bank Group; makes sure all staff in the unit are informed.

• Contributes to office administration, maintains and updates contact lists, the filing system, and ensures the general efficient functioning of the unit, including ordering supplies and materials needed for the smooth running of the Office and any other necessary tasks.

• Works across multiple time zones to ensure connectivity with the unit staff in all locations.

Selection Criteria

• High school diploma with a minimum of 5 years of experience, or an equivalent combination of education and experience.

• Bachelor's degree highly desired. Strong quantitative skills preferred.

• In-depth knowledge of Bank Group operational procedures and practices and trust fund tools and policies is desired but not mandatory.

• Strong experience in supporting understanding and manipulating data (e.g. portfolio information) is highly desired.

• Mature judgment and excellent interpersonal, communication, and diplomatic skills.

• A proven team player, deeply committed to working collaboratively, acting with integrity at all times.

• Analytical ability, practical problem - solving skills and resourcefulness in researching relevant material and performing varied tasks.

• Up-to-date technology skills including advanced functions in standard technology packages (MS Office, OneDrive, Outlook, SAP, Standard Reports, Business Intelligence, etc).

• Project and task management - Able to undertake diverse and complex assignments with minimal supervision and resolve competing demands. Demonstrates good organizational skills, can plan and prioritize own work.

• Institutional policies, processes, and procedures - Demonstrates relevant functional knowledge and understanding of institutional priorities, policies, operational and administrative procedures, and people. Able to practically apply and guide others in policy application.

• Versatility and adaptability - Demonstrates initiative and motivation to proactively learn new developments in relevant policies, procedures and technology. Is able to proactively identify, prevent and/or solve problems. Able to participate in change activities and initiatives.

The candidate must have a legal right to work in Singapore such as Singapore citizens or permanent residents to be eligible to apply for this position. Internal World Bank Group candidates are welcome to apply.
WBG Culture Attributes:
1. Sense of Urgency - Anticipating and quickly reacting to the needs of internal and external stakeholders.
2. Thoughtful Risk Taking - Taking informed and thoughtful risks and making courageous decisions to push boundaries for greater impact.
3. Empowerment and Accountability - Engaging with others in an empowered and accountable manner for impactful results.
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the and , including our values and inspiring stories.