Job Description

DESCRIPTION

Do you want to be part of Amazon\'s founding business and ensure we provide the largest selection of content to customers? The SG retail team is looking for an innovative, data-driven Program Manager to lead our selection growth efforts. This person will be responsible for processes and tools that help business teams identify growth opportunities and acquire new content. This is a high-impact role that directly influences the customer experience.

We are a fast-paced team that encourages end-to-end ownership and innovation. The ideal candidate works effectively in a cross-functional environment and is comfortable communicating with both technical and business stakeholders. This person uses data to guide decision-making, has strong business judgement, and can think creatively about new opportunities.

If you\'re a strategic thinker with a record of excellence in program management, this is your opportunity to make a significant mark. At Amazon, we\'re not just looking for someone who can do the job-we\'re looking for someone who can excel and lead. Join us and become a part of our mission to be Earth\'s most customer centric company.

Key job responsibilities
As the Selection Program Manager, you are the subject matter expert for monitoring performance of our selection additions to the catalog, working with central teams to resolve defects impacting selection surfacing to customers, driving improvements to our selection performance in terms of conversion and discoverabilityas well as process improvement to streamline internal processes, key priorities will be:

- Cross-functional Leadership: Collaborate with both local and WW teams to align on selection growth objectives, driving consensus and action across technology, operations, and business domains.

- Innovation & Impact: Pilot ideas and scale initiatives to unlock untapped opportunities.

- Stakeholder Engagement: Be the pivotal touch point for internal customers, understanding their needs and translating them into actionable growth plans.

- Performance Excellence: Utilize your expertise in program management to set new benchmarks for selection expansion and growth.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor\'s degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon