Job Description

DHL Express - a company that connects people!Would you like to be part of the most international company in the world? A company operating inmore than 220 countries worldwide, and has been pioneering cross-border express shipping since1969. Would you like to be part of a business that connects people across the globe? And the morewe connect, the better life on Earth becomes. Do you want to make a difference? If you haveanswered Yes! to the above, join our Insanely Customer-Centric team now!DHL Express Global Business IT Team has an opening for Program Manager, Analytics. This rolesits in the Global Business Intelligence Team, which provides data services, analytics, reporting and data science solutions for more than 200 countries, across all business functions. We manageenterprise data stores with petabytes of data, batch and real-time insight delivery, serving 30,000business experts to make better decisions.YOUR TASKSYou will be responsible for ideation and delivery of complex data-driven products and associatedchange management of company processes. We seek a self-starter, forward-thinking person withstrong leadership capabilities.\xc2\xb7 Drive sessions with senior stakeholders from diverse business teams and geographical locations to understand and break down business problems, bringing an understanding of technology, analytics methods and operating model approaches.\xc2\xb7 Shape vision of the final program, decompose its roadmap into manageable project/stages, write a program proposal to secure stakeholders endorsement, project funding, and resources. Responsible for program budget.\xc2\xb7 Drive change management activities along with business partner to achieve excellent use of data.\xc2\xb7 Lead internal IT and external vendors to design and implement a data product.\xc2\xb7 Manage communication from multiple project managers to make program status visible to all stakeholders.\xc2\xb7 Drive continuous improvements in fundamental product features to achieve excellent use of data, including user community engagement and feedback loop.\xc2\xb7 Become data expert within your product scope.WHAT WE NEED FROM YOU\xc2\xb7 Minimum 10 to 12 years of experience in Business intelligence and Analytics, with at least minimum 3 years in leadership roles and product management.\xc2\xb7 Subject matter expertise in one of the fields: logistics, finance, customer relationships and sales.\xc2\xb7 Knowledge of Analytics: structured and un-structured data processing, data modelling, self-service analytics and dashboards (Tableau/Power BI), statistics and machine learning (forecast, classification, probability).\xc2\xb7 Knowledge of software development: DevOps, MLOps, UX.\xc2\xb7 Experience explaining technical concepts and analysis implications clearly to varied audiences and be able to translate business objectives into actionable analyses.\xc2\xb7 Excellent communication, analytical, logical thinking, problem solving, and writing skills.\xc2\xb7 Proven leadership experience and vendor management.\xc2\xb7 Proven experience in capturing user stories.\xc2\xb7 Proven experience with AGILE methodology (Scrum/Kanban) and Lean productmanagement.\xc2\xb7 Proven experience with focus group and workshop facilitation.\xc2\xb7 Proven experience with agile tools like Confluence and JIRA.\xc2\xb7 Proven experience with community management.\xc2\xb7 Proven experience with data visualization (Tableau/Power BI).\xc2\xb7 Proficiency in querying and manipulating complex raw datasets for analysis using SQL or Python, or R.Do you see a personal challenge in these versatile and responsible tasks? Apply now - we look forward to receiving your application!DHL is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.CONNECTING PEOPLE. IMPROVING LIVES.DHL #Express #Logistics #Opportunities #GreatPlacetoWork\xe2\x98\xb8 DHL Express Singapore Pte. Ltd. Aperia, 10 Kallang Avenue, Tower 2 11-10/18 339510 SingaporeDHL Express GHO (SG Office)DHL Express Singapore Pte. Ltd.
Aperia, 10 Kallang Avenue, Tower 2 11-10/18
339510 Singapore

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