Establish and nurture strategic relationships with customers to understand their needs and expectations.
Provide support for day-to-day operations and shipments, ensuring customer satisfaction.
Collaborate and coordinate with cross-functional teams to achieve delivery commitments and meet customers' scorecards, On Time Delivery targets, and inventory goals.
Work closely with teams to address challenges and ensure timely project completion.
Review customer demand forecasts and conduct risk assessments to manage potential constraints/challenges and resolve material supply constraints to support customer requirements.
Monitor program and project activities, ensuring effective communication and facilitating on-schedule and within-budget completion.
Compile reports for management review to provide insights into program progress.
Manage backlog and prioritize customer needs while identifying new business opportunities.
Allocate resources effectively to ensure seamless operations and successful program execution.
Analyze data and compile reports for management review, offering valuable insights and recommendations.
* Undertake any other related program or project management tasks assigned by supervisors.
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