Program Manager, Trust & Safety

Singapore, Singapore

Job Description


We\'re looking for a highly motivated individual with an analytical and constructive mindset to join our APAC Safety Operations team. You will be part of the team that aims to make Uber the safest platform through industry-leading innovation, policies, and processes, while supporting the safe and sustainable growth of the Mobility and Delivery businesses. You will work with multiple cross-functional partners across Product, Operations, Community Operations, Legal, Policy and Comms teams both regionally and globally. You should have experience in trust and safety or fraud risk identification with a strong background in program management and be able to manage multiple cross-functional projects simultaneously.

Your Impact in Role:

  • Manage product feature rollouts/improvements across 9 markets in APAC and advocate for safety and compliance products/processes in the region, with a focus on managing and owning our safety controls
  • Proactively evaluate safety and compliance risk using data across the region to develop strategies and initiatives to address identified gaps and known or emerging safety related risk patterns to inform important strategic decisions, design and implement processes to mitigate such risks
  • Evaluate the economic and strategic costs and benefits of initiatives and work with local teams and management to execute those strategies
  • Manage and work with different cross-functional stakeholders across proactive initiatives as well as reactive incident response.
  • Help transform the internal safety culture within Uber, helping to ensure we put safety at the heart of all that we do
The Experience You\'ll Bring
  • Be a proactive, self starter with a keen interest in Safety & Compliance and cross-functional program management experience. You will have max 3-4 years of experience
  • Strong communication and problem solving skills with the ability to handle multiple ongoing projects
  • Strong analytical skills (SQL is a bonus) and have experience presenting data and findings, whilst making data driven decisions
  • Stakeholder management experience across multiple countries/regions and the ability to understand various XFN perspectives
  • Fluency in an APAC language (e.g. Japanese, Korean, Mandarin, Cantonese) is a bonus
  • Singaporean Citizenship or Singapore PR (we do not offer sponsorship for this role)
What\'s in it for you?

Uber\'s culture and values are at the core of everything we do so that our employees can better understand who we are and what it\'s like to work at Uber today.

We pride ourselves on the amazing team we\'ve built. The driver behind all of our growth, our bold and disruptive brand, and the game-changing technology we bring to life is the people that make Uber, #OneUber.

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and well-being. These benefits have been designed with #OneUbe r in mind, supporting the whole of you and the way that you work best. Read more about our benefits here:

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let\'s move the world forward, together.

Offices continue to be central to collaboration and Uber\'s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.

Uber

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Job Detail

  • Job Id
    JD1388708
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned